HafH Begins Testing Adjustment Coins on 12th November 2024!

Starting November 12, 2024, HafH will be experimenting with “adjustment coins”. The goal is to improve our inventory during peak seasons, while reducing our prices on regular days.

This change will affect only a small number of days for a few hotels. We’d love to hear how this impacts your experience with HafH!

Adjustment Coins: More Rooms and Lower Prices

The idea is straightforward: for some hotels, we will increase the coin cost for a few peak days, allowing us to offer more stay options overall, at a lower regular price.

HafH users value our consistent pricing model, which offers the same price regardless of the stay date. It provides peace of mind compared to the fluctuating prices of other services. This is possible because HafH bases its prices on the average of the rates provided by hotels.

However, as shown on the graph below, this approach means that some rooms remain unavailable on HafH on days when rates are significantly higher: including them would raise the price on regular days too much.

Adjustment coins help us manage this situation by increasing the coin price on selected dates, as illustrated in the graph below.

This allows us to maintain our usual pricing system, and offers greater availability without raising overall prices. This means that our regular price will decrease for most days.

This also means that prices will increase for the very few days that were previously available at the regular rate, and are now subject to adjustment coins.

We Want Your Feedback

We have minimized the scope of this initial rollout, but your feedback will help shape our next steps. Should we expand this feature to more hotels? Should we add further levels of adjustment coins?

At HafH, we’re committed to maintaining a single pricing model. Adjustment coins are a tool to enhance our offering: more hotels, more availability, and a lower average price. Please share your thoughts with us!

How to Spot adjustment Coins

Only a few days and rooms are affected. When adjustment coins apply, you will see a badge next to the room name in each hotel page, along with specific dates and adjustment coin amounts in the calendar. Make sure to check before making a reservation.

Q&A

Q: Which hotels are affected?

A: adjustment coins are automatically updated daily, based on the rates provided by hotels. This means that targeted hotels may vary. Currently, around 10% of our rooms may show adjustment coins. We will tune this based on your feedback.

Q: Can I see adjustment coins in the search results?

A: adjustment coins are currently only visible on the hotel details page.

Q: How many days are affected by adjustment coins?

A: This varies daily, but the median number is  2 days with adjustment coins; this means most rooms subject to adjustment coins have 1 or 2 days with an extra fee.

Q: What is the amount of adjustment coins?

A: The amount depends on the hotel and timing. The amount also varies between rooms of the same hotel.